Side Bar CLE: Building Legal Team and Client Relationships That Thrive

Please join us for the monthly Side Bar CLE. This month's presentation, Building Legal Team and Client Relationships That Thrive, is presented by Sharla Macy, CEO of Sharla Macy @ Associates and Quest EAP, and Beth Brown Ornstein, JD, Mediator.

In this interactive presentation, participants will begin to assess and learn strategies for improving relationships within their legal teams, including attorneys and staff, as well as their legal team’s relationships with clients.  Sharla Macy will provide an overview of the principles from the research of John Gottman and the Gottman Institute of what makes team relationships thrive. Beth Brown Ornstein will introduce tools for developing listening skills to help legal teams communicate more effectively with clients to meet their needs and to help prevent and minimize conflict between co-workers and with clients.